Privacy Policy

Last Updated: 2026

Your Privacy Matters

Vapmo (vapmo.com) takes the handling of your personal information seriously. This Privacy Policy explains the categories of information we gather when you visit or shop with us, the purposes for which that information is used, and the choices available to you. It applies whenever you browse the site, place an order, or contact our team, and it stays on this page so you can review it at any time.

Information We Collect

You may choose to share personal details with us when you:

  • Create a customer account
  • Complete a purchase
  • Reach out to our support team
  • Sign up for our email list
  • Enter a promotion, giveaway or survey

Depending on the activity, this may include your name, email address, phone number, and the billing and delivery addresses linked to an order, along with any other details needed to process your request or assist you.

Separately, the website collects technical data automatically. This can include your IP address, browser and device type, referring pages, and how you move around the site, gathered mainly through cookies and similar technologies.

How We Use Your Information

We rely on the information we collect to operate the store and serve you, including to:

  • Accept, pack and deliver your orders
  • Answer questions and provide after-sales support
  • Keep the website working properly and improve the shopping experience
  • Respond to messages and requests you send us
  • Screen for fraud and protect the security of the store
  • Send offers and product news if you have opted in (you may unsubscribe at any time)
  • Satisfy the legal, tax and regulatory obligations that apply to our business

We do not collect more information than we reasonably need for these purposes.

Cookies & Tracking Technologies

Like most online stores, vapmo.com uses cookies and similar technologies.

Cookies and related tools help us:

  • Remember your settings and preferences
  • Keep items in your shopping cart between visits
  • Understand how visitors use the site
  • Diagnose performance and technical issues
  • Present offers that are relevant to you

You can block or delete cookies through your browser settings. Please note that turning cookies off may prevent parts of the site, such as checkout, from working as intended.

Sharing Your Information

We do not sell your personal information.

We do pass limited data to a small number of trusted providers that help us run the business, including:

  • Payment processors that handle checkout transactions
  • Carriers and fulfillment partners that deliver your parcel
  • Analytics services that measure site performance
  • Platforms that send our email newsletters
  • Tools that support our customer service workflow

Each provider is permitted to use the data only to perform the service we have engaged it for.

Payment Security

Card and online payments at Vapmo are handled by established third-party payment processors over encrypted connections.

For your protection, complete payment card numbers are not stored on Vapmo's own servers.

Data Security

We apply a range of administrative, technical and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration or destruction.

No method of transmitting or storing data online is completely secure, so we treat the protection of your information as an ongoing responsibility rather than a finished task.

Data Retention

Personal information is kept only as long as there is a reason to keep it, for example to:

  • Complete and account for your orders
  • Handle support requests and claims
  • Meet bookkeeping, tax and legal record-keeping duties
  • Defend against or resolve disputes
  • Uphold our store policies

When the reason for retention no longer exists, the information is securely deleted or anonymized.

Your Privacy Rights

Privacy law differs by location, and depending on where you live you may have the right to:

  • Ask what personal information we hold about you
  • Have incorrect details corrected
  • Request the deletion of your personal information
  • Opt out of marketing communications
  • Ask for more detail about how your data is processed

To exercise any of these rights, contact us at [email protected].

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights to access or delete certain personal information and to opt out where those laws apply, subject to legal exceptions. Requests can be sent to [email protected].

International Users

Vapmo serves customers in more than one country. If you visit from outside the country where our systems operate, your information may be transferred across borders and processed in a country whose privacy laws differ from yours.

Where such transfers are permitted by applicable law, using the website indicates your consent to them.

Age Restriction

Vapmo is an online store for adults, and sales are limited to customers who are at least 21 years old or the higher legal age that applies where they live.

We never knowingly collect personal information from anyone under the legal age to purchase vaping products; if we learn that we have, we will delete it promptly.

Changes to This Privacy Policy

From time to time we may update this Privacy Policy, for example when our practices change, new legal requirements take effect, or website features are added.

The current version is always available on this page, and any update is marked with a revised “Last Updated” date.

Contact Us

Questions about this Privacy Policy or about how your information is handled are welcome at [email protected] — please include “Privacy” in the subject line so your message reaches the right team quickly.

Thank you for trusting Vapmo with your orders.